Refund Policy

At ENN Consultancy, we strive to provide the highest quality ISO certification implementation and training services. However, we understand that there may be circumstances where you require a refund. This policy outlines our approach to refunds for services purchased from our website.

• Service-Specific Refunds:
• Management System Implementation:
  Refund requests will be made before initation of service commencement.
  • Training Services:
    Full refunds are available for cancellations made at least 7 days before the training start date. For cancellations made within 7 days of the training start date, a 50% refund will be provided.
  • Process for Refunds:
    To request a refund, please contact our customer support team at admin@ennconsultancy.com with your order details and the reason for the refund. Refunds will be processed within 14 business days of approval.
    • Non-Refundable Services:
      Customized services specifically tailored to client requirements are non-refundable once work has commenced. Digital products, downloadable materials, and completed online consultations are non-refundable.
      • Disputes:
        If you are not satisfied with the resolution provided, you may escalate the matter to our customer service team for further review.

        Privacy Policy

        ENN Consultancy is committed to protecting your privacy. This policy explains how we collect, use, and disclose personal information collected through our website.

        • Information Collection:
          We collect personal information such as name, email address, phone number, and payment details when you purchase services or contact us through our website. We may collect additional information necessary to provide our services, including details about your business and other relevant requirements.
          • Use of Information:
            Personal information is used to deliver our services, process payments, communicate with you, and improve our offerings. We may use your information to send promotional materials and updates, but you can opt out of these communications at any time.
            • Information Sharing:
              We do not share your personal information with third parties except as necessary to provide our services or as required by law. We may share information with trusted partners who assist in delivering our services under strict confidentiality agreements.
              • Data Security:
                We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. Payment information is processed through secure channels and stored in encrypted form.
                • Your Rights:
                  You have the right to access, update, and delete your personal information. To exercise these rights, contact us at admin@ennconsultancy.com.
                  • Policy Updates:
                    We may update this privacy policy periodically. Changes will be posted on our website with the effective date.

                    Terms and Conditions

                    By accessing and using the ENN Consultancy website, you agree to the following terms and conditions:

                    • Services:
                      ENN Consultancy provides management system implementation, training services, and online web security expertise. Service details, pricing, and timelines are outlined in specific agreements with clients.
                      • User Responsibilities:
                        You agree to provide accurate information and comply with all applicable laws in using our services. Unauthorized use of our website or services is prohibited.
                        • Intellectual Property:
                          All content on our website, including text, graphics, logos, and software, is the property of ENN Consultancy and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our explicit permission.
                          • Limitation of Liability:
                            ENN Consultancy is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claims related to our services is limited to the amount paid by the client.
                            • Governing Law:
                              These terms and conditions are governed by the laws of Tamilnadu, India. Any disputes will be resolved in the courts of Tamilnadu, India.

                              Terms of Service

                              ENN Consultancy offers management system implementation, training services, and online web security expertise. Detailed descriptions of our services are available on our website.

                              • Service Enrollment:
                                To enroll in our services, you must complete the registration process and agree to these terms of service. Enrollment is subject to availability and our acceptance of your application.
                                • Fees and Payment:
                                  Service fees are outlined on our website and are subject to change. Payments must be made in full before service commencement unless otherwise agreed upon in writing.
                                  • Cancellation and Termination:
                                    You may cancel our services by providing written notice at least 14 days in advance. We reserve the right to terminate your access to our services if you breach these terms or engage in unlawful activities.
                                    • Confidentiality:
                                      Both parties agree to maintain the confidentiality of all proprietary information exchanged during the course of service delivery. Confidential information may not be disclosed to third parties without prior consent.
                                      • Amendments:
                                        We may update these terms of service from time to time. Changes will be effective upon posting on our website.